Welcome to Pawsome Mats!

Thank you for choosing to shop with us. At Pawsome Mats, we aim to provide high-quality personalized pet portrait mats and other home essentials. Please take a moment to review our store policies, which outline important information regarding order processing, shipping, returns, and other services.

Order Processing

All orders are processed within 1-3 business days, excluding weekends and holidays. You will receive an order confirmation email once we have received your order. You will be notified when your order is shipped, and a tracking number will be provided for your convenience.

Shipping Policy

We offer free shipping on all domestic orders within the USA. Shipping times vary depending on your location:

• USA Shipping: Typically delivered within 7 days from the date of shipment.

• International Shipping: Available to select countries with varying rates and delivery times. Please contact us for specific details.

Returns and Exchanges

If you are not completely satisfied with your purchase, we offer a 30-day return policy. To be eligible for a return, your item must be unused, in its original condition, and packaging. Please contact us at info@pwsmat.com to initiate a return or exchange.

Payment Methods

We accept a variety of secure payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and other payment methods available at checkout.

Privacy Policy

Your privacy is important to us. For information on how we collect and use your data, please visit our Privacy Policy.

Contact Information

If you have any questions about our policies or need assistance, please feel free to contact us:

• Email: info@pwsmat.com

• Phone: +1 531-272-4111

• Address: 12253 Rimini Way, Port St. Lucie, FL 34987, USA